To report a pothole on a City maintained street, submit a work request online, from your smartphone with the MyKilgore App (Google Play or App Store), or call City Hall (903-984-5081). To report a pothole on a State maintained road please contact the Texas Department of Transportation Longview Maintenance Office at 903-234-2504 for roads in Gregg County or the Henderson Maintenance Office at 903-657-4521 for roads in Rusk County. State maintained highways include:
- FM 1249 - Dudley Road
- FM 2204 - Stone Road
- FM 349
- State Highway 135 (including Industrial Blvd)
- State Highway 31
- State Highway 42
- U.S. 259 business (including Henderson Blvd)