FAQ

Where is the Kilgore Police Department located?
We are located at 909 North Kilgore St. on the Northwest corner of Kilgore St. and Hwy 42.

What hours are the Kilgore Police Department open?
The Kilgore Police Department is in operation 24 hours a day, 7 days a week, including holidays. The business office is open Monday thru Friday, 8:00 AM - 5:00 PM, except for holidays. For specific information, contact the business office at (903) 983-1559.

How can I contact the Kilgore Police Department?
In emergency situations, call 9-1-1.
For non-emergency calls or general information, call (903) 983-1559.

How do I hire an off-duty Police Officer for security?
Call Asst. Chief Roman Roberson at (903) 983-1559 or email.

How do I make a complaint on a member of the Kilgore Police Department?
The citizens complaint form can be picked up from the front lobby at the Kilgore Police Department. After you have completed the form you will need to return to the Kilgore Police Department, where Asst. Chief Roberson or Lieutenant Stone will visit with you.

How can I compliment or comment about a member of the Kilgore Police Department?
Call the office of the Chief of Police at (903) 983-1559, email, or send a letter to:

Kilgore Police Department
Attn: Chief of Police
P.O. Box 3066
Kilgore, Texas 75663
 

Where do I go to get my fingerprints taken in Kilgore, TX?
The Kilgore Police Department does offer ink fingerprinting on Tuesday and Thursday from 9:30 AM - 11:00 AM. There is a charge of $10 per card, and you are responsible for bringing your own fingerprint card(s) with you.

How do I submit an anonymous tip about drug activity in the area?
You can send an email to narcoticstips@cityofkilgore.com.  If you would like for us to contact you, please include your name and phone number.

How do I complain about congested traffic area(s) or careless driver(s) in my neighborhood?
You can contact the Kilgore Police Department at (903) 983-1559 or email our traffic officer.

My neighbor has several cars in his yard that are not in running condition. Can anything be done about this?
Yes, you will need to contact our Code Enforcement Officer Justin Windham at (903) 984-5081.

How do I complain about ongoing drug sales at a residence or business in Kilgore, TX?
Please contact the DEA in Tyler, TX at (903) 579-2400 or the C.O.D.E. Unit in Longview, TX at (903) 759-9411.

How can I request a copy of a report of a crime or accident that occurred in Kilgore?
If you are involved in a vehicle accident, you should allow approximately 4 business days for the report to be entered into our system before trying to obtain a copy. There is a charge of 10¢ per page for all accident reports that is payable with cash or check only.

If you reported a crime, you can pick of a copy of the offense report from the Kilgore Police Department during normal business hours, or you can mail us your request to the address below.  You will be asked to present a photo I.D. before the report is released to you. 

If you want to obtain a copy of a report and you are not listed as the reporting party, you will need to submit an Open Records Request. Please allow a minimum of 10 working days for us to respond. We will contact you to advise if there any charge(s) for the report(s).

 
You can mail your requests to:
Kilgore Police Department
Attn: Records Division
P.O. Box 3066
Kilgore, Texas 75663
 
 
Please note that we will not release any report(s) until we have recieved a cash or check payment.
 

How can I schedule a program for my organization, business or school?
Contact Asst. Chief Roman Roberson at (903) 983-1559 or you can email.

How can I obtain information about an inmate(s) housed in the city jail?
Call (903) 983-1559 and dial extension 278 for jail service and someone will be able to help you. Please note that it takes approximately 30 minutes for an inmate to be processed and booked into the Kilgore City Jail after their arrest. The Kilgore City Jail is only a holding facility, therefore we do not allow visitation.

What is the law regarding Child Safety Seats?
A child under 8 years old, unless the child is taller than four feet nine inches, must be restrained in a child passenger safety seat in accordance with the manufacturer’s instructions. There are certain types of vehicles and situations exempted.

What is the law concerning fireworks in Kilgore?
The City of Kilgore ordinance currently does not allow for the shooting off of any fireworks within the city limits of Kilgore, TX.

How can I find out how much my fine is for a traffic citation?
You can contact Kilgore Municipal Court at (903) 988-4124.